Privacy Policy & Terms of Service
Privacy Policy
Effective Date: [Insert Date]
Aqua Green Exim Pvt Ltd ("Company," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.aquagreenexim.com].
1. Information We Collect
We collect personal information like name, email, phone, company name, and business requirements when you voluntarily provide it. We also collect technical data such as IP address and browser information via cookies.
2. How We Use Your Information
- To process your business inquiries and orders
- To send updates or promotions
- To comply with legal obligations
3. Data Sharing
We may share your data with logistics partners, payment processors, and CRM platforms for business purposes under strict confidentiality.
4. Cookies & Tracking
We use cookies to enhance your experience and analyze website traffic. You can disable cookies through your browser settings.
5. Data Retention
We retain your data only as long as necessary to fulfill our services and legal obligations.
6. Your Rights
You may request access, correction, or deletion of your data by contacting us at [email protected].
7. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our Site.
8. Changes to This Policy
We may update this policy periodically. Changes are effective upon posting.
9. Contact Us
Email: [email protected] | Phone: +91 XXXXXXXXXX
Terms of Service
Effective Date: [Insert Date]
1. Business Nature
We supply seafood and agricultural products for wholesale and B2B purposes only. No direct retail sales.
2. Pricing & Quotations
Quotes are valid for 7–15 days and are subject to change based on market conditions.
3. Order Placement
Orders are confirmed only after formal acknowledgment. MOQs apply.
4. Payment Terms
We accept advance payments, L/C, and international wire transfers. Delayed payments may impact order fulfillment.
5. Shipping and Delivery
We use reliable cold-chain logistics. Delivery times are estimates and may vary due to external factors.
6. Quality Assurance
Products meet HACCP, ISO, and FSSAI standards. Quality disputes must be raised within 48 hours of delivery.
7. Cancellation & Refunds
Confirmed orders cannot be canceled without agreement. Refunds are processed only for verified quality issues.
8. Intellectual Property
All website content is the property of Aqua Green Exim Pvt Ltd. Unauthorized use is prohibited.
9. Limitation of Liability
Our liability is limited to product replacement or refund of defective goods only.
10. Governing Law
These Terms are governed by the laws of India. Jurisdiction: Kolkata, West Bengal.
11. Modifications
We reserve the right to modify these Terms at any time. Updated Terms are effective immediately upon posting.
12. Contact Us
Email: [email protected] | Phone: +91 XXXXXXXXXX